Exchange Policy


 Please send us a email at with your order number and details of what you would like to exchange. 

IF we have the item to fulfill the exchange, we will do so (once the return has processed, please keep in mind our return timeframe of 1 day)

If the item is not available,  we will apply a credit to your account for you to use at any time once we have received the other item. We will send you a email when account credit has been issued and keep record of this in our points system.  Please make sure to sign up for P&M Bucks  

note~ You have 24 hours after receiving your order to initiate a return or an exchange. After 24 hours of you receiving your item(s) if you have not emailed about a return or exchange you are accepting the item as yours. 

Please keep track of your exchanges and emails so you know what it would pertain to  

NOTE: when exchanging please have all packaging & tags with the item. This is so important to fulfill the exchange with our warehouses  Your Exchange will not be accepted without this  

if items are damaged in any way (rips, stains, odors, pet hair) P&M & our warehouses have the right to refuse your Exchange and the item will be sent back to you at your cost.